Support/Why Is My Payment on Hold?

Why Is My Payment on Hold?

A payment can show as pending while the banking partner processes ACH, or while compliance reviews the deposit.

Check your email for RFIs before assuming the payment failed.

Do's

Hover or tap for the full guideline.

Don'ts

Hover or tap for the full guideline.

Documentation suggestions

These document types are commonly accepted. Final requirements may vary by country, account type, and partner policy.

Related: Compliance review holds

FAQ

Why Is My Payment on Hold? | SwiftFi Support