Privacy Policy

1. Introduction

SwiftFi ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website and our services.

This page is for transparency and user understanding. It is not legal advice, and it may be updated as our product evolves.

2. Information We Collect

2.1 Personal Information

We collect personal information that you provide directly to us, including:

• Full name, date of birth, and government-issued identification
• Contact information (email address, phone number, mailing address)
• Financial information (bank account details, transaction history)
• Employment and income information
• Identity verification information required for compliance (where applicable)
• Proof of address, tax identifiers, and verification results

2.2 Technical Information

We automatically collect certain technical information, including:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, click patterns)
• Location data (with your consent)
• Cookies and similar tracking technologies

2.3 Transaction and Partner Data

We receive or generate data related to your use of SwiftFi and Partner Services, including:

• Payment details, payout instructions, and bank routing
• Virtual asset wallet addresses and transaction metadata
• Compliance screening results and risk signals
• Partner-provided account status, settlement, or verification outcomes

3. How We Use Your Information

We use your information for the following purposes:

• Providing and maintaining our platform and services
• Processing transactions and managing your account
• Verifying your identity and meeting KYC/AML obligations
• Detecting and preventing fraud, abuse, or misuse
• Complying with legal and regulatory requirements
• Communicating with you about your account and our services
• Improving our services and developing new features
• Marketing our services (with your consent or as permitted)

You can opt out of marketing emails at any time using the unsubscribe link in our messages or by contacting us.

4. Information Sharing and Disclosure

We may share your information in the following circumstances:

4.1 Service Providers

We work with trusted third-party service providers and Partners who assist us in operating our platform, including payment processors, identity verification services, custodians, and cloud infrastructure providers.

4.2 Legal Requirements

We may disclose your information when required by law, regulation, or legal process, or to protect the rights, property, or safety of SwiftFi, our users, or others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4.4 With Your Consent

We may share information with third parties when you direct us to do so or provide consent.

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encryption of data in transit and at rest
• Multi-factor authentication
• Ongoing monitoring and security reviews
• Access controls and employee training
• Vendor diligence and security best practices

6. Your Rights and Choices

Your privacy rights depend on where you live. You can contact us at support@swiftfi.com to exercise applicable rights.

6.1 GDPR and UK GDPR

If you are in the EEA or UK, you may have rights to access, correct, delete, restrict processing, object to processing, request data portability, and withdraw consent. You also have the right to lodge a complaint with your local data protection authority (for the UK, the ICO).

6.2 California (CCPA/CPRA)

California residents may have the right to know, access, correct, and delete personal information, to opt out of the sale or sharing of personal information, and to limit the use of sensitive personal information where applicable. We do not sell personal information for money. We may share information with service providers and Partners to operate the Services.

6.3 Brazil (LGPD)

Brazilian residents may have rights to confirm processing, access, correct, anonymize or delete, request portability, and obtain information about sharing.

6.4 Canada (PIPEDA)

Canadian residents may have rights to access and correct personal information and withdraw consent (subject to legal or contractual restrictions).

6.5 Australia Privacy Act

Australian residents may have rights to access and correct personal information and to complain to the OAIC if issues are not resolved.

7. International Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. We use appropriate safeguards such as contractual protections and security controls to protect your information in accordance with applicable data protection laws.

8. Retention

We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods vary based on the type of information and applicable regulations. When data is no longer required, we delete or de-identify it.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: support@swiftfi.com