Support/What to Do When Your Payment Is Stuck in Review

What to Do When Your Payment Is Stuck in Review

Start with the RFI email checklist: relationship to sender, purpose, PDF proof, wallet explanations if applicable.

Do's

Hover or tap for the full guideline.

Don'ts

Hover or tap for the full guideline.

Documentation suggestions

These document types are commonly accepted. Final requirements may vary by country, account type, and partner policy.

Related: RFI documentation guide

FAQ

What to Do When Your Payment Is Stuck in Review | SwiftFi…