Support/Proof of Address Guide

Proof of Address Guide

Proof of address (sometimes called proof of residence) confirms where you live or where your business operates. Our banking partners require it before USD and other payment rails can be unlocked.

Your uploaded address must match the details in your SwiftFi profile: street line, city, state or region, postal code, and country. At least one accepted document is typically required per person or entity.

Do's

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Don'ts

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Documentation suggestions

These document types are commonly accepted. Final requirements may vary by country, account type, and partner policy.

Utility bill

Electric, gas, water, internet, or phone bill in your name. Partner-accepted category: utility bill. Date and service address must be clear.

Bank statement

Official bank or credit card statement showing your name and residential or business address. You may redact transaction lines; keep name, address, and statement date.

Government letter

Official correspondence from a government agency sent to your address—tax notices, voter registration, or similar. Accepted where utility or bank proof is unavailable.

Business proof of address

For company accounts, a dedicated proof-of-address document at the registered business address may be required in addition to personal residence proof for owners.

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